"I never second-guessed our decision to work with him, and I would not hesitate to recommend Terel to anyone"
Terel was referred to me and my husband by a financial adviser. When I met with Terel, I had already interviewed seven other realtors, many of whom were from discount brokerages. I was impressed with Terel and decided to work with him over the other agents. What made Terel stand out of the pack were his: Professionalism: Terel followed through on all my questions/concerns quickly. He kept me apprised of showing activity and interest in our listing very diligently, such that I never had to wonder where things stood. This was extremely important to me, as I did not have the time to babysit this process. Terel provided top-notch service. Well-rounded business acumen: Terel knows the current market. As a former tax professional he was also able to help me navigate some tax consequences of selling our property. Terel made me feel more confident about our decisions. Listening skill: Terel really knows how to listen. He was able to pick up on the smallest details and concerns that I had. I find this to be a rare quality, but Terel proved that he really listened to and understood me. Honesty: Terel was confident in his ability to sell my home in this slower market, but he also set realistic expectations about price and time on market. He did not shy away from my questions that required difficult answers. He always followed through with straight forward answers and thorough explanations. Enthusiasm: Terel is a happy, go-getter type of guy. He always showed up with a smile, something I sensed even over the phone and his emails. I felt like he enjoyed helping me. He made me feel as if I was his only client (and I’m certain I wasn’t). Terel made our sale easy and painless. We needed to fix up our property before we could list it. Once the repairs were complete, Terel quickly got the house inspected, photographed, and on the market. His marketing approach, which utilized a variety of resources in addition to MLS, resulted in an overwhelming response. We accepted an offer after only 9 days on the market. This is noteworthy, as the average listing in Santa Clara County during this time spent close to 70 days on the market! I was all the more impressed, given that our property, which was an investment property, was located in a less desirable location, and there were several listings within a couple blocks of our property that had been on the market for several months. My husband and I were out of the country during the close, which concerned me. However, Terel arranged to have us sign off before we left and handled all the details while we were in South America. We returned with money in our account, a neat transaction file, and in time for a nice celebration with Terel. I cannot think of a better way to do business, and I credit this to working with Terel. I never second-guessed our decision to work with him, and I would not hesitate to recommend Terel to anyone. He should be listed in the diamond certified business directory.
- Nhu-Y Le, San Jose